Copyright © 2021 Trust International B.V. All rights reserved. Note: in some cases it may be necessary to only press middle and right. Keyboards have been offered for iPads that were able to connect using Bluetooth, users have been lacking a mouse or a traditional pointer device to use with their iPads. A defective product should be replaced by your point of purchase during the warranty period. - Put the mouse into pairing mode (depending on the mouse, you may need press one or more buttons). I already had bluez-5.43 installed. Go to the Bluetooth section on the device you are connecting the mouse to, and select (Trust) Bluetooth Mouse. Cookies are small text files that may be used by websites (1) First test a line like this out to make sure bluetooth agent works: bluez-5.43/test/simple-agent -c NoInputNoOutput (2) To automate pairing, put this code into a shell file (I named mine pairbot.sh): - Make sure that your computer is up-to-date: Apple menu > App Store > Updates section This documents describes what you need to do to use Bluetooth to communicate with other Bluetooth devices. Remove any other wireless devices close by, like Wireless network routers (WLAN) or other keyboards/mice. Move the Trust wireless device closer to your computer. By placing cookies, we can provide you as Clean the sensor on the bottom of the mouse with a dry cloth. One thing you should mention is that sometimes, a Bluetooth mouse will also require a PIN. Connect like described in the manual of your bluetooth adapter. We assume you have a Bluetooth adapter in your computer and a Bluetooth device (such as a mobile phone or PDA). Using these cookies, we collect In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product. Cookies are small text files that may be used by websites We don't sell our products online ourselves. $ rfkill ID TYPE DEVICE SOFT HARD 0 bluetooth tpacpi_bluetooth_sw unblocked unblocked 1 wlan phy0 unblocked unblocked 2 bluetooth hci0 unblocked unblocked Using bluetoothctl to connect to a Bluetooth device. No, this mouse is not compatible with iOS devices. If your notebook, laptop, or desktop PC already has a Bluetooth connection, then USB dongle may not be necessary to be plugged in. Before you can use a Bluetooth device like a mouse or a headset, you first need to connect your computer to the device. Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use. 2. Select the Power Management tab, and see if there is a check next to Allow the computer to turn off this device to save power. Can I use this mouse on my iOS device (e.g. Using these cookies, we collect - Wait for your mouse to appear on the list. Or where can I send my product to be repaired? Is it required to turn off the product to save power? In our privacy policy, we explain further - If it's not already on, select "Turn Bluetooth On." Need a manual for your Trust 21192 Xani Mouse? Check the device or visit the manufactur's website to learn how. 1.1 Solution 1: Reconnect The Dongle Or Restart The Mouse; 1.2 Solution 2: Update Device Drivers; 1.3 Solution 3: Uninstall Ghost Devices; 1.4 Solution 4: Prevent Windows From Turning Off Your Mouse; 1.5 Solution 5: Check If The Bluetooth Service Is Running; 1.6 Solution 6: Run The Troubleshooters Click 'Next' to progress to the next screen. Press 3 seconds on all 3 buttons (left, middle, right) to start the pairing process. - If needed, once the mouse is connected, navigate to System Preferences > Mouse and System Preferences > Accessibility > Mouse & Trackpad to configure it. During the warranty period you will receive a replacement product from the retailer if available. For the best experience on this site, please use our site with Edge, Chrome, Firefox, Opera or Safari. - The mouse is ready for use. Some Logitech wireless mouse models have a Channel button on the bottom. At this point, your computer’s Bluetooth feature will start searching and searching for Bluetooth devices that are open to the pair. one of the Trust USB Hubs) which is on your desk. Once you have setup Bluetooth, you can for example 1. exchange data with devices, such as sending music or videos to/from your phone 2. use a mobile phone to give your computer mobil… Microsoft recommends using Microsoft Edge as your default browser and supports Internet Explorer 11 (which can be opened via Edge) for backward compatibility for older web sites and apps only. Switch the mouse on with the button on the bottom of the mouse. user with an optimum experience. *In EU, there is a statutory minimum warranty period of 2 years on every product we sell. Enter same PIN. Note2: If PIN dialog does not appear, try pairing from Android first (will fail because of wrong PIN). This is also called pairing the Bluetooth devices. After finding an open Bluetooth for a wireless mouse, go ahead and accept the pair of the two devices. Press 3 seconds on all 3 buttons (left, middle, right) to start the pairing process. How to install a Bluetooth mouse on my Mac? If your wireless mouse has a Channel button, press the Channel button to select a channel before pairing via Bluetooth. to improve the user experience. Connect receiver to a front side USB port or an USB Hub (e.g. what data we collect, how we collect it and what we do with it. Place full batteries in the battery compartment on the bottom of the mouse. Make sure the device is located close to your computer. To make sure that there is no signal still going from the computer to the product, when the product is not used (since some computers continuously power their USB-ports, even when the computer itself is switched off), we recommend to doublecheck the power management options of the USB-port, if switching the product on/off is not an option. Switch the mouse on with the button on the bottom of the mouse. The ability to use a mouse with your iPad is one of the most-awaited features of iPadOS 13, and now that it’s here, you can use it to connect any Bluetooth mouse to your iPad, iPad Pro, iPad Mini or iPad Air. Go to the Bluetooth section on the device you are connecting the mouse to, and select (Trust) Bluetooth Mouse. Click on Bluetooth to open the panel. - If needed, turn the mouse on, and make sure the mouse is within range of your Mac. Furthermore you can find our products in many local shops. Try using the mouse on a different surface or use a mousepad. one of the Trust USB Hubs) which is on your desk. If this is not the manual you want, please contact us. The mouse arrow shakes, moves strangely or does not move at all. Windows 8: We do not set a pincode for this mouse. Bluetooth Mouse Ready to pair *Trust *Trust URBAN REVOLT *Trust *Trust URBAN REVOLT @ Off open . Tapping this Start button will open the Start menu in your computer. Generally, there is a button you press and hold on the bottom of the mouse. After submitting the form a confirmation message will be displayed with your reference number. - Click the Apple icon in the top-left corner of the screen. Note: some devices like headsets and mice may stay findable for a short time, so connect to them quickly! Most Bluetooth mouses have a pairing button that you must press and hold for a second to make the mouse discoverable via Bluetooth. To solve problems with Trust wireless products, follow these steps. Remove any other objects which are between your wireless device and the receiver, especially speakers. By placing cookies, we can provide you as Steps to connect your wireless bluetooth mouse with your Windows 10 computer. If you have not received the confirmation message, please check your spam or junk mail folder. Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer. This is the Logitech M557 wireless bluetooth mouse I have. Pair the Mouse with Your Windows 8.1 Laptop or Tablet. On a connected USB keyboard, input an 8 digit number (for example, enter 46576879) and hit “next”. This will launch a set up assistant process. We offer a 'return to retailer' warranty on our products. Remove any other wireless receivers which are connected to USB ports close to your Trust wireless receiver. Consult the user manual to find out if your mouse has a pairing button and where it is located. Unfortunately, we do not have service centers to repair products. My computer can't find the Bluetooth device I am trying to connect to. Title: 20403-manual-v1.2 copy Created Date: (if available). Or that you use a default code like 0000 or 1234. Select the name of the Bluetooth device in the devices found in Windows. Yes, you can use a Bluetooth mouse without its USB dongle Some Bluetooth mouse bundled with USB dongle but it still works fine without it. Power on keyboard and Press Connect so the keyboard goes into pairing mode – Blue light flashing. what data we collect, how we collect it and what we do with it. Step 1: Before first use, we recommend charging the keyboard for a minimum of 6 hours. PC, Laptop or tablet with Bluetooth support, Intel-based Mac with Mac OS X 10.5 (Leopard) or higher. Couldn't find the answer in the FAQs? Go through the drop down and you will find "Bluetooth" feature. When the product is not moving or there is no signal from the USB receiver, it will turn sleep-mode on, to save battery power. Note: sudo apt-get install bluez-utils might be necessary. Right click on the Bluetooth icon in your system tray next to your clock (maybe you need to click the ^ arrow to reveal this icon) and select Add to Personal Area Network (or in my Windows 10 – Join A Personal Network) Click Add a Bluetooth Device. Below you can view and download the PDF manual for free. If this solves the problem, then the issue might be with your computer. Right-click the Bluetooth radio and select Properties. Select Goldtouch Keyboard. hcitool scan #get hardware address sudo bluetooth-agent PIN HARDWARE-ADDRESS PIN dialog pops up on Android device. Connect the Trust wireless receiver to another USB port, closer to your Trust wireless device. information about the use of our website. This is how to automate the pairing process on a raspberry pi. Depending on whether it has the drivers for it or not, you may see the full name of the device or just a generic name like Mouse.Beneath its name, Windows 8.1 says that the mouse is ready … Press the Reset button on the bottom side of the mouse. From the desktop screen, you should open a panel for Bluetooth devices. During the warranty period you will receive a replacement product from the retailer if available. - Select System Preferences > Bluetooth For the best experience on this site, please use our site with Edge, Chrome, Firefox, Opera or Safari. Connect receiver to a front side USB port or an USB Hub (e.g. Press and hold the Connect button on the bottom of the mouse to prepare it for pairing. Open the Activities overview and start typing Bluetooth. (if available) Copyright © 2021 Trust International B.V. All rights reserved. Trust International B.V. was founded in 1983 and is globally active with 4 brands: Trust, Trust Gaming, Trust Mobile and Trust Smart Home. 1. Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. information about the use of our website. to improve the user experience. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. There are also frequently asked questions, a product rating and feedback from users to enable you to optimally use your product. In Device Manager, click the arrow next to Bluetooth, and select the Bluetooth radio. If you are using the product around large metal surfaces, remove the metal surface or move your product away from the metal surface. Select it and proceed to the pairing process. Our messages are answered in the order they are received. Only plug-in dongle if your device doesn’t have Bluetooth. Power on the bluetooth, then enable the pairing method on the mouse if needed: [bluetooth] # power on List the available bluetooth devices, you have to copy the mouse device ID XX:XX:XX:XX:XX:XX: [bluetooth] # scan on Then try again as described above. In our privacy policy, we explain further The confirmation will be send to your email address at the same time as well. This product uses standby (sleep) mode to save battery power. For full warranty conditions you can consult: https://www.trust.com/support/warranty. Incompatibility with other hardware/software not defined as minimum system requirements. - Click on your mouse, and the text will indicate when it's connected. user with an optimum experience. Microsoft recommends using Microsoft Edge as your default browser and supports Internet Explorer 11 (which can be opened via Edge) for backward compatibility for older web sites and apps only. Make sure the device is set to "findable/pairing mode". At this point, the Bluetooth feature of your computer will initiate and start searching for open Bluetooth devices for pairing. Press the Reset button on the bottom side of the mouse. When none of these steps are working, try your product on another computer. Select the Connect or Pair button on the Bluetooth device (or follow the manufacturer's instructions to make it discoverable). After a couple of seconds, Windows 8.1 displays your Bluetooth mouse. After finding an open Bluetooth for the wireless mouse go ahead and accept the pairing of the two devices. Pairing a Bluetooth keyboard with your Windows 10 device . Set it to On and Windows 8.1 immediately starts looking for Bluetooth devices.. To install: Otherwise, fill out the form again with your correct e-mail address. Consult with the manufacturer of your computer to solve the issue. Refer to the manual of that device to find out how. This is a general outline of pairing a device using bluetoothctl. Note that your mouse needs to be within range of your device. Connect the Trust wireless receiver to another USB port, closer to your Trust wireless device. - Place the battery and check that it is full and making good contact inside the battery compartment. To pair a Bluetooth keyboard, mouse, or other device Turn on your Bluetooth keyboard, mouse, or other device and make it discoverable. Typically, a light will flash when the mouse is in pairing mode. Step 2: Activate the Bluetooth on your keyboard.This is done by pressing 'Fn + C' or 'Connect Button'.See your instruction manual for details. Consult the user's manual or manufacturer's web site if you need help putting the mouse in pairing mode.
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